William Packard is an experienced Quality Assurance professional with a strong background in managing QA teams across various organizations. Currently serving as Quality Assurance Manager II at Zions Bancorporation since October 2018, William oversees three dedicated QA teams and facilitates the Zions FutureCore R3 release, ensuring efficient coordination among over 45 team members globally. Prior roles include Quality Assurance Manager at InteractiveCare, where William mentored staff and collaborated with executives to enhance product quality, and Quality Assurance Manager at Sorenson Communications, where William led a team focused on skill development and career advancement. William's foundational experience includes directing the QA Department at TimeShareWare and establishing a new QA lab at Flying J Corporation. William holds a BA in Information Systems & Technologies from Weber State University.
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