Stefano Virgili is a highly skilled technical support engineer with extensive experience in the field, currently serving as a Technical Support Engineer II at Zip since February 2023. Stefano was the first EMEA hire at Zip, significantly contributing to the team's establishment and growth while ensuring high customer satisfaction through global client support. Prior roles include Developer Support Engineer and Technical Support Engineer at Plaid, and Tier 2 Technical Support Specialist at Smartsheet. With a foundational background in technical support at Pulsant and Sykes Enterprises, Stefano also has experience as an owner and chief engineer at 3Mstore, where responsibilities included business management and IT consulting. Educational credentials include a Bachelor's degree in Biology from Sapienza Università di Roma and a Chemist Specialist degree from ITIS GL Bernini.
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