Razack Abubakar

Customer Care Advocate at Zipline

Razack Abubakar has a diverse work experience spanning across various industries. In 2016, they worked as an Exhibition Officer at the Electoral Commission. Razack then transitioned to the role of a Research Assistant at the Kumasi Center for Collaborative Research in 2017. In 2019, Razack served as an intern at the Komfo Anokye Teaching Hospital. Moving forward, they worked as an Azubi Fellow at the German Institute of Business and Technology in 2020 and as a Medical Laboratory Technician at Denmida Health Services from December 2020 to February 2021. Razack then joined vTechnology - Ghana as a Sales Representative from June 2021 to November 2021 before becoming a Sales Officer at Infant Prodigy Ventures from December 2021 to February 2022. Currently, Razack is employed at Zipline as a Fulfillment Operations Professional, starting from March 2022 and continuing.

Razack Abubakar received a Bachelor's degree in Biochemistry from the Kwame Nkrumah University of Science and Technology in Kumasi, Ghana, where they studied from 2015 to 2019. Prior to that, from 2012 to 2015, they completed their WASSCE at Aggrey Memorial AME ZION SHS, focusing on Biomedical Sciences in general. In addition to their formal education, Razack Abubakar has obtained multiple certifications in various fields, such as Advanced Consumer Behavior, Aligning Customer Experience with Company Culture, Bad Boss: Dealing with a Difficult Manager, Be More Productive: Take Small Steps, Have Big Goals, Becoming Indistractable, Branding Foundations, Business Etiquette: Phone, Email, and Text, Communicating Across Cultures, Communicating about Culturally Sensitive Issues, Creating a Career Plan, Critical Thinking, Customer Experience: Journey Mapping, Customer Service Foundations, Design Thinking: Implementing the Process, Design Thinking: Understanding the Process, Design Thinking: Venture Design, Diversity and Inclusion in a Global Enterprise, How to Develop your Career Plan, and Human Resources: Protecting Confidentiality. These certifications were obtained from LinkedIn in June 2020.

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