Sharon Hamilton has a strong background in customer support and technical roles. Sharon is currently the Director of Customer Support at Zirrus, where they have been since March 2023. Previously, they worked as a Tech Support Manager at Zirrus from March 2021.
Before joining Zirrus, Sharon was the Director of Client Engagement at Intrado from July 2020 to March 2021. Sharon also served as a Performance Manager at Intrado from January 2018 to March 2021.
Prior to their time at Intrado, Sharon worked as a Product Support Manager at PhoneTree (acquired by Intrado) from November 2016 to January 2018. Sharon also held the role of Customer Service Manager at EagleAir, Inc. from November 2015 to October 2016.
Sharon'searlier experience includes working as a Product Support Technician at PhoneTree from February 2013 to October 2015, and as a Product Support Specialist at EagleAir, Inc. from October 2010 to January 2013.
Sharon Hamilton attended the University of North Carolina at Chapel Hill from 1997 to 2001, where they obtained a Bachelor of Science (BS) degree in Mathematics and Computer Science.
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