Allan Oxenreiter

Allan Oxenreiter has extensive experience in technical support and customer service within the telecommunications industry. Currently serving as a Software Support professional at Zix Corporation since October 2015, Allan previously worked as an IHD Lead Technician at Frontier Communications from August 2013 to October 2015, where support was provided to Internet Help Desk Technicians across multiple locations, addressing connectivity and hardware issues for 14 million customers. Allan's career also includes a role as a Driver at United Parcel Service from September 2006 to July 2014. In terms of education, Allan holds Microsoft certifications in Networking Technologies from Southern Methodist University and a Bachelor's degree in Economics and Finance with a focus on Computer Technology from The University of Texas at Dallas. Additional educational details from American University are noted.