Paula Fehringer (Quintero-Hillen)

Director of Client Services at zLinq

Paula Fehringer (Quintero-Hillen) has extensive work experience in the telecommunications industry. Paula began their career in 2003 as a Senior Account Executive at Eschelon Telecom, where they focused on selling network and IP solutions. Paula later worked as a Senior Account Manager at Holden MSS, managing call center traffic and fulfillment processes for clients such as Oreck and FEMA.

In 2006, Paula joined Qwest Communications International as a Senior Account Executive before transitioning to a role as a Major Account Executive at Paetec Communication in 2007. At Paetec, they specialized in selling network and IP solutions to Fortune 500 and Fortune 1000 customers, with a focus on the healthcare vertical in Colorado.

Paula then joined Level 3 Communications as a Sales Manager in 2009, where their responsibilities included introducing Level 3 products and services to customers and maintaining positive relationships to maximize sales. Paula transitioned to the role of Strategic Project Manager at Lightstream - Cloud & Connectivity Solutions in 2015, where they collaborated with a large local company to streamline their orders and installation of phone and data services.

In 2017, Paula joined Lumen Technologies as a Senior Client Success Manager, overseeing large customers' billing and managing customer metrics. Paula subsequently served as the Director of Operations at Spearhead Advisors in 2021, where they managed sales processes and vendor relationships.

Most recently, Paula worked at zLinq as the Director of Client Services, where they acted as a liaison between telecom lifecycle management clients and telecommunications providers. Their responsibilities included managing a complex account base, proactively identifying network and billing optimization solutions, resolving billing issues, and providing outstanding customer service.

Paula Fehringer (Quintero-Hillen) attended the University of Northern Colorado from 1985 to 1989. However, information regarding their degree name and field of study is not available.

Links

Timeline

  • Director of Client Services

    November, 2022 - present

  • Major Client Services Manager

    January, 2022

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