Tawana Ferguson

Tawana Ferguson has a diverse work experience spanning over several years. Tawana most recently worked at zLinq as a Major Client Services Manager starting in March 2022. Prior to that, from August 2014 to March 2022, they were employed at Vatic Outsourcing as a Client Advocate. In this role, they managed the telecom infrastructure for medium to large corporations and served as the point of contact for site additions, moves, changes, and disconnects. Tawana also monitored client telecom invoices and ensured all were received and tracked.

Before joining Vatic Outsourcing, Tawana worked at W Atlanta – Buckhead as a Front Office Manager/Night Auditor from October 2010 to August 2014. Their responsibilities included managing and supervising the daily operations of the hotel, handling guest complaints, and managing inventory, supplies, and purchases for multiple departments.

Prior to their hotel role, Tawana worked at Alorica as a Customer Care Consultant from January 2009 to October 2010. Their duties in this role involved assisting wireless customers with account activation and maintenance, performing price plan analysis, and resolving billing and service-related issues.

Tawana Ferguson's education history includes attending Strayer University and Florida Agricultural and Mechanical University. However, no information is provided regarding the specific degrees earned or fields of study pursued at these institutions.