Mithun Prakash

Customer Experience Manager at Zolo

Mithun Prakash is a seasoned customer experience and business development professional currently serving as Customer Experience Manager at Zolo since May 2023, overseeing the East Bangalore Cluster, managing customer satisfaction, acquisition, and property operations. Previously, Mithun held the role of Assistant Manager at Paytm and Business Development Manager at OYO, where responsibilities included P&L management and stakeholder relations. As a Co-Founder of WHD Technologies, Mithun led a brand management firm and cultivated a diverse client portfolio, demonstrating expertise in digital marketing and client retention. Early career experiences include positions at Sutherland and du, focusing on sales and customer interaction. Mithun holds an MBA in Marketing and Business Analytics and has furthered expertise through advanced digital marketing studies.

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