Rachel Trudell is an experienced Service Delivery Manager at Zones, LLC since December 2019, where responsibilities include developing client partnerships and managing project initiatives to enhance customer experience. Previous roles include Vendor Resource Manager at Zones, LLC, and Sales Associate/Inside Sales Consultant at Modern Bean Bag Mfg. Co. Inc. Rachel has a strong background in sales support and customer service from positions at MCPc and The Lubrizol Corporation, demonstrating a focus on customer satisfaction and operational efficiency. Educational qualifications include a Bachelor's degree in Organizational Leadership and Psychology from Baldwin Wallace University and an Associate's degree in Marketing from Cuyahoga Community College.
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