Leslie Jack

Client Success Manager at Zoobean

Leslie Jack has a diverse work experience spanning multiple industries and roles. In 2008, they worked as an Account Executive for Texas Instruments VoIP at Golin, where they provided PR analysis and recommendations. From 2011 to 2012, Leslie served as an Account Executive at Schwartz MSL, specializing in PR for high-tech and medical companies. In 2014, they worked as an Assistant Principal for Instruction at SAPI, focusing on student success plans and stakeholder engagement. Leslie also has experience as an Instructional Coach and Department Lead at Spring ISD, helping to improve cross-functional collaboration and curriculum understanding. In 2018, they became a New Employee Lead Coordinator at Cypress-Fairbanks ISD, overseeing data analysis and at-risk student strategies. Prior to that, Leslie founded their own consulting firm, Leslie Jack Consulting, where they provided data analysis and strategic business recommendations to B2C small businesses. Leslie'smost recent role is as a Mentee at Us In Technology, where they contribute to diversifying the tech industry. Currently, Leslie works as a Client Success Manager at Beanstack by Zoobean, Inc., collaborating with K-12 school and district leaders to implement customized plans and track implementation status.

Leslie Jack holds a Master of Science (MS) degree in Public Relations, Advertising, and Applied Communication, as well as a Bachelor of Science (BS) degree in Broadcast Journalism, both from the S.I. Newhouse School of Public Communications at Syracuse University. Leslie has also obtained various certifications, including one as a Certified Customer Success Manager (anticipated in May 2023) from Success Coach, and additional certifications in Avoiding Common Pitfalls in Customer Success Management, Customer Success Management Fundamentals, Value Realization Best Practices for Customer Success Management, and Salesforce Essential Training, all from LinkedIn. Leslie also holds a Tech Starter Certification from Us In Technology, although the specific month and year of obtaining this certification are not provided.

Links

Previous companies

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Timeline

  • Client Success Manager

    April, 2023 - present