Isabela Kitauchi

Isabela Kitauchi is an experienced professional in customer operations, currently serving as Especialista em Operações do Cliente at Zoop since July 2018. Isabela has a proven track record in managing client relationships, implementing solutions, and overseeing customer operations to maximize value and satisfaction. Prior roles at Zoop include Running Operations Enterprise and Key Account Manager, where responsibilities involved fostering strong client connections and coordinating extensive service portfolios. Isabela's background also includes experience at Procter & Gamble as a Sales Supervisor and Sales Intern, developing promotional strategies and managing distribution, alongside early roles in logistics and software development. Isabela holds a degree from Universidade Federal do Amazonas and further education from Rotterdam University of Applied Sciences and Fundacao Nokia de Ensino.