JO

Junel Oberholzer

Senior Vice President Retail Channel at Zoovu

Junel Oberholzer has a diverse work experience spanning various roles and industries. Junel has held positions at companies such as Zoovu, Sentiment, Hemingways Marketing Services Ltd, and Foundation Resourcing Ltd.

At Zoovu, Junel started as a Customer Success Manager, providing premium level support to clients and helping them achieve success. Junel later became the VP of Global Customer Success, overseeing customer accounts worldwide and working closely with teams to improve the social experience.

At Sentiment, Junel held the role of Head of Customer Success, where they focused on renewals, customer success, and customer adoption. Junel also managed a growing product expert and customer success team, consulting with global clients to solve their social challenges.

Prior to that, Junel worked at Hemingways Marketing Services Ltd as the Head of Consumer Solutions, where they managed the Customer Service and Order Processing Department for multiple brands. Junel ensured customer satisfaction, cost control, and efficiency.

In their earlier years, Junel started as a Customer Service Representative at Hemingways Marketing Services Ltd, dealing with customer inquiries and complaints. Junel also worked at Foundation Resourcing Ltd as an Executive Search Consultant, achieving great success in advising clients and exceeding targets.

Overall, Junel has a strong background in customer success, management, and consulting, demonstrating their ability to deliver high-level support and drive customer satisfaction.

Junel Oberholzer completed a Bachelor's Degree in Industrial and Organizational Psychology at the University of South Africa/Universiteit van Suid-Afrika from 2015 to 2016. Prior to that, from 2010 to 2014, Junel earned another Bachelor's Degree in Industrial and Organizational Psychology from Unisa. In addition, from 2007 to 2009, Junel obtained an ICB Certificate in Book-Keeping and a Sage Certificate of Competency in Accounting and Finance from Home Learning College.

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Previous companies

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Timeline

  • Senior Vice President Retail Channel

    January, 2024 - present

  • Senior Vice President Customer Success

    January, 2020

  • VP Global Customer Success

    November, 2018

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