Manuela F.

Head Of Customer Operations at Zoovu

Manuela F. has a diverse work experience spanning multiple industries. Manuela is currently working at Zoovu, where they started in 2019. Their roles at Zoovu include being the Head of Customer Operations since October 2022, a Business Process Improvement Manager from July 2021 to September 2022, a Key Account Executive from February 2021 to July 2021, a Senior Program Manager from October 2020 to January 2021, and a Digital Engagement Consultant from July 2019 to September 2020.

Prior to Zoovu, Manuela worked at SevenOne Media GmbH - ProSiebenSat.1 Media SE from July 2017 to June 2019. Their role there was a Campaign Management Consultant, where they were responsible for developing new advertising products, driving process optimizations, managing 360° campaigns, meeting sales targets, and establishing client relationships.

Before that, Manuela worked as a working student at MINDS International as a Research assistant from June 2016 to January 2018. Manuela covered media trade fairs and researched relevant media topics.

Manuela also gained experience as a working student at Mandatum Kanzleiberatung e.U. from March 2015 to November 2016, where they assisted with event management and marketing.

Additionally, they completed internships at ANTENNE VORARLBERG in both 2016 and 2015, where they were involved in marketing.

Manuela began their professional career as an Au Pair in America from October 2012 to November 2013.

Finally, they completed summer internships at ORF in both 2012 and 2009, where they focused on film and series.

Manuela F. obtained their Bachelor of Arts degree in Business, specializing in Medienmanagement, from Fachhochschule St Pölten, where they studied from 2014 to 2017. Additionally, in 2015, they briefly attended Oulu University of Applied Sciences, focusing on International Business & Information Technology.

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Timeline

  • Head Of Customer Operations

    October, 2022 - present

  • Business Process Improvement Manager

    July, 2021

  • Key Account Executive

    February, 2021

  • Senior Program Manager

    October, 2020

  • Digital Engagement Consultant

    July, 2019