ZPE Systems, Inc.
Jacqueline Fleming is a highly experienced Tech Support L3 Engineer at ZPE Systems, where extensive contributions include providing technical support for Linux-based products, collaborating with engineering for issue resolution, implementing documentation standards, and mentoring colleagues to enhance customer satisfaction. Prior experience encompasses roles as a Technical Support Engineer 3 at Vocera Communications, leading in case resolution and customer satisfaction for VoIP products, and as a Customer Support Engineer at Cisco, providing in-depth support for email security appliances. Additional experience includes technical support positions at Larscom, Electronic Arts, Excite@Home, MindSpring, and Public Online, showcasing a strong background in network engineering and customer service across diverse technology sectors. Jacqueline holds education from Computer Learning Center.
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