Susanna Guzman

Susanna Guzman (CPACC) is a professional with extensive experience in content strategy, design, and operations for various organizations. Susanna has worked in roles such as Lead UX Content Design at ZS, Director of Content & Digital Optimization at American Academy of Family Physicians, and Director of Web Services at CFA Institute. Susanna has a Bachelor of Science in Creative Writing from the University of Missouri-Kansas City and has expertise in areas such as digital governance, content engineering, and UX.