Brian Wong

Principal Customer Success Manager at Zscaler

Brian Wong, CISSP, is an experienced Customer Success Manager with a comprehensive background in security solutions and account management, currently serving as a Principal Customer Success Manager at Zscaler since November 2021. In this role, Brian has successfully grown Zscaler's largest account by 24% and provided critical feedback while collaborating with key customer executives. Prior to Zscaler, Brian held positions at Cisco and Verodin, focusing on customer engagement and adoption, reducing churn, and driving value for clients in security services. Brian began a career in technical roles, including senior positions at IBM and CenturyLink, where Brian demonstrated leadership and training skills, significantly impacting team performance and customer satisfaction. Brian holds a Master’s degree in Computer and Information Systems Security from Western Governors University, as well as a Bachelor’s degree in Information Technology Network Design.

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Zscaler

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Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.


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