Dana Lockwood currently serves as Program Director for both the Design Thinking Certificate Program at Women In Leadership/Design Thinking at Missouri State University and Zschool, where responsibilities include overseeing program direction, sales, and building industry relationships. Prior experience includes roles as Store Manager at Goodwill of Western Missouri & Eastern Kansas, managing store operations and training staff, and Events Coordinator at Jamesport Community Association, coordinating community tourism events. Dana's extensive background at AT&T encompassed various managerial positions focusing on sales coaching, consumer operations, product support, and training for call centers.