Usha Nanthini S.rajasegaran

Usha Nanthini S. Rajasegaran currently serves as the Executive Customer Experience at Zuellig Pharma Malaysia since October 2019, where responsibilities include leading and mentoring a team of customer experience professionals, conducting performance reviews, and supporting career development. Previous roles include Client Service Executive at Halfen-Moment Group and Senior Customer Service Executive as well as Customer Service Executive (SAP SuperUser) at Zuellig Pharma. Usha began a career in customer service as a Customer Service Assistant at DKSH. Usha holds a Master of Business Administration from the University of Geomatika Malaysia, a Bachelor of Business Administration (Hons) from City University College of Science & Technology, and an Advance Diploma from the American Chartered Institute of Human Capital Development.