Jelena R.

Head of People & Culture at Zūm Rails

Jelena R. has a wide range of work experience, starting with their current role as the Head of People & Culture at Züm Rails, where they are responsible for managing the implementation of real-time payment options and ensuring instant financial transactions for customers, employees, and other stakeholders.

Prior to this, they worked at Numeris as a People and Culture Coordinator, providing HR services and supporting the administration of HR programs and processes.

Jelena also served as a Human Resources Administrator at VersaPay, where they handled the recruitment cycle, collaborated with management on organizational needs, ensured compliance with health and safety regulations, and managed payroll and benefits administration.

Jelena's experience at Experian involved being a Senior Office Administrator, where they collaborated with offsite HR departments, conducted screening and onboarding of new hires, administered employee relations, and managed scheduling.

Before that, they worked at Delta Chelsea Hotel as a Children Center Attendant, where they provided customized child care services, managed work schedules, and oversaw a budget to enhance service offerings while keeping costs low.

Jelena's career started at H&M as a Sales Representative, where they focused on improving cash point procedures, received recognition for being a top seller, and implemented store routines to enhance competitiveness.

Jelena R. has an extensive education history. Jelena first attended York University where they pursued a Specialized Honors in Psychology for an unspecified period of time. After that, they enrolled in Seneca College and earned a HR Management Certification in 2013-2014, specializing in Human Resources Management and Services. Later, in 2018-2020, they returned to Seneca College to obtain a Post Graduate Certification in Adult/Staff Training.

In addition to their formal education, Jelena R. also holds several certifications. In 2016, they completed "The Working Mind: Workplace Mental Health and Wellness" through The Mental Health Commission of Canada. Jelena obtained a Human Resources Management certification in August 2014, and completed the "Fundamentals of Human Resources Management" course in June 2017 through the Canadian Management Center. Jelena R. also has a certification as a Joint Health & Safety Committee Member from the Ontario Ministry of Labor. Lastly, they hold a Thomas PPA Practitioner Certificate from Thomas International, although the details of its completion are not specified.

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