Jean-Christophe Duwer

Jean-Christophe DUWER has a diverse work experience in various roles and companies. Jean-Christophe worked at Zuora as a Senior Customer Success Manager, starting in February 2020. Prior to that, they held the position of Customer Success - Zuora Subject Expert from February 2019. Jean-Christophe also worked as a Senior Customer Support Specialist at Zuora since August 2016.

Jean-Christophe has also worked at Comverse Technology, Inc. as a Support Team Leader from an unspecified start date until November 2015. In this role, they were responsible for incident follow-up, production go-live preparations, and ensuring the quality of information in the incident management system.

Before that, Jean-Christophe worked at CSG International as a Software Support Engineer from an unspecified start date until 2005. Jean-Christophe was involved in incident management, customer relationship management, release and installation activities, and migration projects.

Earlier in their career, Jean-Christophe worked at Lucent Technologies as a Software Support Engineer from an unspecified start date until 2002. Jean-Christophe also worked at Kenan Systems as a Software Support Engineer for a period of five months in 2000.

Their earliest recorded work experience is at DOROTECH France, where they held the position of Technical Software Engineer from an unspecified start date until 2000. In this role, they provided technical support on various applications for France Telecom.

Jean-Christophe Duwer completed their graduate education at EPITA: Ecole d'Ingénieurs en Informatique from 1991 to 1994. Jean-Christophe obtained a degree in Industrial Computing and Artificial Intelligence. In 1993 to 1994, they pursued a Diploma of Advanced Studies in Information Processing at INSTN Saclay (Université d'Orsay).

In later years, Jean-Christophe continued to enhance their skills and knowledge by obtaining certifications in the field of Big Data. In 2015, they completed a course titled "Big Data, The Fundamentals" at Learning Tree. The following year, they furthered their expertise in data science for big data analytics by undertaking the course "Big Data, Introduction to Data Science for Big Data Analytics" at the same institution.

Jean-Christophe also holds an additional certification in project management, specifically the "MOOC Gestion de Projet - 7ème édition" which they obtained in March 2016 from MOOC Gestion de projet.