Gladys Rouissi is a seasoned professional in governance, risk, and compliance, currently serving as Head of Controls Governance at Zurich Insurance since April 2023. Prior experience includes roles such as Head of Financial Governance and Manager of Financial Risk Governance at Zurich Financial Services Australia, as well as Delivery Lead for Finance Governance at ANZ. Gladys has been actively involved in ISACA, holding positions such as Board Director, Past President, and Chair of the CPD Committee for the Sydney Chapter, and contributing to international initiatives like the COBIT5 for Risk and RISK IT Framework. With a strong educational background, including a Masters of Computing and a Bachelor of Business from Western Sydney University, Gladys has developed deep expertise in financial governance and risk management throughout a career that began at Commonwealth Bank of Australia, where various roles were held over 13 years.