Zurich Insurance
Penny Martin is an accomplished Programme Quality Assurance Manager and Professional Coach at Zurich Insurance since May 2022, with extensive experience in project delivery and change management across various sectors. Previously, Penny served as a Project Delivery Manager and Application Support Transition Lead at Nationwide Building Society from September 2018 to May 2022, and held a leadership role as Quality Assurance and Test Team Leader at National Trust. Earlier experience includes positions as Commercial Scheme Sponsor and Scheme Project Manager at Network Rail, and Business Change Manager at Nationwide Building Society. Penny also has a solid foundation in performance testing from roles at Micro Focus and Serco. Educational qualifications include a BSc (Hons) in Psychology from Open University, completed in November 2013.
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Zurich Insurance
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Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.