Business Operations Analyst

Zynga is looking for an ambitious analyst to join our world-class advertising team. The mission of this role will be to maximize the value of our advertising inventory through operational excellence and creative analytics. This is a collaborative, highly visible position that will directly impact the daily revenues of the business. The ideal candidate will enjoy working with numbers and identifying patterns and trends, and will be eager to develop skills in revenue optimization, process management, product analytics, and business intelligence.

Main Responsibilities

• Maximize the value of advertising inventory through manual and automated processes
• Design, execute, and analyze innovative pre/post and A/B tests to identify new opportunities
• Synthesize data into dashboards and reports using Excel, SQL, and Tableau
• Refine data processes, set up tools, and create automation to improve operational efficiency
• Execute ad hoc analysis to identify revenue optimization opportunities and improve business performance
• Assist with daily operations and analytics as needed
• Role may also require researching recent trends in the mobile advertising, mobile gaming, and advertising technology industries

Requirements

• Bachelor’s degree in a quantitative field
• At least 2 years of experience in a data-intensive role
• Prior experience in mobile gaming or advertising is a big plus
• Advanced skills in Microsoft Excel including pivot tables, lookups, conditional functions, charting, and keyboard shortcuts
• Advanced skills in SQL including joins, creating tables, case statements, and subqueries
• Prior experience using dashboarding software (especially Tableau) or Python/R is a big plus
• Strong problem-solving skills, teamwork, and creativity
• Strong work ethic to consistently meet deadlines in a fast-paced business
• Intellectual curiosity to dig through large volumes of data in order to uncover the insights within it
• Exceptional accuracy and attention to detail, time management skills, and openness toward growth
• Excellent written, verbal, and visual communication skills
• Enthusiasm about mobile gaming is a plus

What we offer you:

• Competitive salary, bonus plan, ESPP (Employee Stock Purchase Plan)
• RRSP Company Match Contribution
• Extended Health coverage, dental, disability, critical illness, EAP, and life insurance
• Virtual mental health and neurodiversity support programs
• Goodlife fitness annual membership
• Open vacation policy
• Family planning support program
• Generous paid parental, pregnancy-related disability, caregiver, and compassionate leaves
• Zynga happy hours and frequent employee events
• Casual dress every single day
• Culture of diversity and inclusion including employee resource groups
• Work with cool people and impact millions of daily players

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.