Kotryna Verbylaitė

Mid Customer Success Manager at Zyro

Kotryna Verbylaitė has work experience in both customer success management and administrative support. From September 2021 to December 2021, they worked as an Administrative Assistant at Vilnius City Municipality. In this role, their responsibilities included providing administrative support to the organization.

From March 2022 to October 2022, Kotryna worked as a Customer Success Manager at Zyro. Kotryna was then promoted to the position of Mid Customer Success Manager in October 2022. At Zyro, they communicated with customers through live chat, answered their queries, and provided solutions. Kotryna also understood customers' needs and suggested appropriate services. Additionally, Kotryna engaged in cross-functional work with Product, Engineering, and Sales teams to advocate for customers and expand their knowledge in the IT sphere.

Please note that there is no information available on the end dates for Kotryna's roles at Zyro, indicating that they may still be employed there.

Kotryna Verbylaitė pursued their education in Political Sciences from 2018 to 2022 at Vilniaus universitetas / Vilnius University, where they obtained a Bachelor's degree. In order to enhance their language proficiency, they obtained an English Language Proficiency Certificate C1 from the same institution in 2020. Additionally, in 2021, they briefly studied Social Sciences as part of their Bachelor's degree at the University of Zagreb/Sveuciliste u Zagrebu.

Links

Previous companies

Vilnius City Municipality logo

Timeline

  • Mid Customer Success Manager

    October, 2022 - present

  • Customer Success Manager

    March, 2022