By Iterate Team
Last updated: Feb 15, 2023
Table of contents
Org charts are a great way for tech startup leaders to manage their companies and grow their operations. What does a typical tech startup org chart look like?
Organizational structure must be central to any company’s long-term strategy. The right structure can improve communication, boost productivity and open new doors — but the wrong structure can spell disaster.
This is especially true for growing tech startups. In a startup’s earliest stages, structure is often vague. Team members may fill multiple roles with overlapping duties. While this system works at the start, it can’t last.
As the startup grows, it’s important to establish clear boundaries for departments and roles. Everyone should know what they’re responsible for and who they report to. Creating an org chart for your company is key to this process.
But what should your org chart look like? To help you get started on the right foot, let’s take a look at the typical org chart for a startup.
The CEO is at the top of almost every startup’s reporting structure. As the head of the company, the CEO guides its strategy and takes responsibility for its success or failure.
The COO oversees the company’s operational tasks. In most startups, the COO is second-in-command to the CEO. One way to think about this: The CEO plans the big-picture strategy for the company, and the COO makes it happen.
The VP of Product is in charge of the company’s product strategy. Just as the CEO is ultimately responsible for the success of the company, the VP of Product is responsible for the success of the product itself.
VP of Product responsibilities:
The CTO manages all of the startup’s technical needs. This includes working on the product and dealing with any internal IT issues the company encounters.
While the VP of Product is primarily responsible for designing the product, the CTO takes that design and brings it to life. This requires a great deal of collaboration between both roles.
Rapid growth is essential to the survival of any startup. The Head of Growth leads the growth team in seizing opportunities to scale the company as quickly and efficiently as possible.
Head of Growth responsibilities:
For early-stage startups, the Head of Growth may handle marketing. However, with time, a separate marketing department should emerge — helmed by a VP of Marketing. The VP of Marketing spreads awareness for the product and company brand.
VP of Marketing responsibilities:
The Chief Financial Officer (CFO) directs the startup’s finances. This means ensuring that the company’s funds are used as efficiently as possible — and that they don’t run out.
The VP of Business Development is responsible for expanding the company’s operations. This often includes securing strategic partnerships and opening new sources of revenue.
VP of Business Development responsibilities:
The Director of Sales manages the sales department. This involves discovering leads and reaching out to potential customers to pitch the product directly. Their goal is to generate interest, guide prospects through an established sales funnel and close deals.
Director of Sales responsibilities:
Customer success is all about helping customers get the most value out of the product. The Customer Success Manager educates and assists customers as needed. Ideally, they should also proactively consider potential issues with the product and solve them before they become a problem.
Customer Success Manager responsibilities:
The VP of People is tasked with hiring employees and maintaining a healthy company culture. The end goal for the VP of People is to ensure that the company is staffed with happy and productive workers.
VP of People responsibilities:
If you haven’t built an org chart for your startup yet, there’s no better time than the present. An org chart will give you a bird’s-eye view of exactly how your company is structured — and how it could be improved. Plus, an org chart will help you:
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