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The 9 Coolest Startups and Tech Companies Hiring For Customer Success Roles Right Now

By Maya Kosoff

Last updated: Apr 5, 2023

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The Org has discovered the most compelling customer success roles open right now at 9 transparent and dynamic startups and tech companies. If you’re interested, you can apply for one of these jobs in just a few clicks.

kate_sept2004 via Getty Images.
kate_sept2004 via Getty Images.

Looking for a job in customer success at a high-growth startup or a bigger tech company? Look no further than these companies, which are all hiring for customer success roles ranging from Head of Scaled Customer Success to Enterprise Customer Success Manager.

Read on to learn more about great open customer success jobs at Pleo, Mode, Airtable and other transparent and fast-growing companies — and apply for any of these jobs in just a few clicks.


Anvyl is the first supply chain technology platform that uses data analytics to reinvent supply chain processes — making products better, smarter and easier. Anvyl’s world-class technology standardizes and automates interactions, negotiates contracts and schedules, tracks production and quality, and provides visual and data updates to ensure on-time delivery.

Anvyl is hiring a customer success manager. Part coach, project manager, consultant and product expert, Anvyl’s Customer Success Managers are continually focused on helping its customers leverage Anvyl’s software to improve their supply chain operations, increase transparency across their supply chain, and better coordinate with suppliers around the world. You can check out the role here.


Based in New York but fully distributed, Shortcut builds project management software for software and product teams that people actually want to use. Thousands of the fastest-growing software companies use Shortcut to plan and build software, including Glossier, Venmo and Hinge.

Shortcut is looking for a dynamic, data-driven and charismatic Customer Success leader to join as its Head of Scaled Customer Success. The Head of Scaled Customer Success will be responsible for driving process, engagement and enablement, developing and scaling Shortcut’s tech touch model, engaging customers to drive positive business outcomes, all while building out a team of individual contributors. You can check out the role here.


Pleo is a smart payment card for companies that completes expense reports and simplifies company spending. Based in Copenhagen, Denmark, Pleo creates expense management tools for SMBs to let them issue company cards to employees and better manage how those employees spend money. Companies can set individual spending limits for each Pleo card and adjust those limits as needed, enabling real-time visibility into purchases while giving employees autonomy into spending.

Pleo is hiring a Head of Customer Success for its mid-market customers (up to 500 employees). The Head of Customer Success will be responsible for driving deep, transformational value and creating Pleo customers for life. As an expert in building and maturing upmarket Customer Success organizations, this person will recruit and develop senior CS leaders and Customer Success Managers, work collaboratively across all functions of the company, and mature its value delivery capabilities to ensure all employees feel valued at work. You can check out the role here.


CreativeX, formerly known as Picasso Labs, powers creative excellence for the world’s most-loved brands. Its technology aims to advance creative expression through the clarity of data. Among its users, CreativeX counts 500 brands, including Unilever, Mondelez, Heineken, ABI and Google. CreativeX helps its customers make effective, data-driven creative decisions and measures and improves creative efficiency, consistency, and effectiveness across all of its creative content worldwide.

CreativeX is hiring a Client Success Manager (NYC) to join the Client Success team, owning the client relationship and becoming responsible for their continued success. The Client Success Manager will be the strategic partner to CreativeX’s clients, owning key relationships with VP and director-level external stakeholders. You can check out the role here.


Mode is a collaborative data platform that combines SQL, R, Python and visual analytics in one place, allowing its users to connect, analyze, and share more efficiently. As it has grown, an increasingly broad audience—people on teams from Finance to Operations, Marketing to Engineering, and everything in between—has begun to use Mode to collaborate with analysts and use data in their everyday decisions. For its more than 500 customers, Mode is the central place where data experts and domain experts can come together to make sense of data at the rapid pace of business today.

Mode is a remote-first company with cross-functional teams based throughout the U.S., and is currently hiring an Enterprise Customer Success Manager. As an Enterprise Customer Success Manager at Mode, you'll own a portfolio of fast growing Mode enterprise customers. By building exceptional relationships with each customer that you manage, you'll deliver value at all stages of the customer journey to drive mutual success and growth. You can check out the role here.

Collective Benefits

Collective Benefits is a high-growth, VC-backed insurtech company on a mission to give flexible workers the insurance and benefits they deserve. Right now, flexible workers do not have the financial protections in place to feel safe at work, and Collective Benefits is working to change that by working directly with companies such as Wolt and TaskRabbit to provide insurance and benefits for flexible workers.

Collective Benefits is hiring a Senior Customer Success Manager who will be responsible for turning Collective Benefits’ customers into ambassadors, making Collective Benefits their partner of choice to support their independent workers. The person in this role will lead on account management for Collective Benefits’ enterprise customers, guiding them from initial onboarding to becoming their long term point of contact. You can check out the role here.


Airtable's mission is to democratize software creation, enabling everyone to experience the power of creating — and not just using — software. The no-code relational database is headquartered in San Francisco and is valued at north of $1 billion.

Airtable is hiring a Customer Success Manager, Enterprise to work closely with Airtable’s largest customers, including Fortune 100, fast-growing tech and media companies. Airtable’s Customer Success Managers act as consultative business partners to its largest customers, serving as a bridge between their needs and Airtable’s product. You can check out the role here.


New York-based Walnut is a fast-growing startup in the sales automation space. Its no-code platform enables sales teams to perform better by easily creating failure-free, interactive and personalized demo experiences for each prospect. These product demonstrations can be easily integrated into sales and marketing processes and then companies can generate insights from the demos. Walnut has nearly 100 SaaS customers, including Adobe, Dell and NetApp.

Walnut is hiring a Customer Success Manager to lead its clients onboarding, product implementations and renewals. The CSM completes the post-sales life-cycle for Walnut’s portfolio of customers, serving as an advocate for each customer and accelerating the expansion of Walnut within each account. You can check out the role here.

DoiT International

DoiT International works with fast-growing companies around the world, helping them harness public cloud technology and services to achieve big goals. Committed to solving both essential and advanced cloud challenges, DoiT provides intelligent technology that simplifies and automates cloud use, alongside expert consultancy and unlimited technical support. A strategic partner and reseller of Google Cloud and Amazon Web Services with multiple consecutive awards for partner of the year, DoiT operates across more than 70 countries to support thousands of global customers.

DoiT International is hiring for multiple customer success roles. You can check them out here.

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