Nicholas H.

Nicholas H. has a diverse work experience spanning several industries. Nicholas began their career as a Human Resources Manager at Epicurean Group, where they oversaw various HR functions and supervised corporate programs. Nicholas then moved on to Apple, where they held roles such as Senior Sales Manager and Business Manager, achieving top-tier revenue growth and improving customer satisfaction. At Amazon, Nicholas served as a Senior Program Manager, managing specialists and vendors and launching various programs and processes. Nicholas also worked as a Senior Regional Sales Manager, exceeding sales targets and receiving MVP awards for performance. Prior to their current position, Nicholas worked at Compass, where they were the Director of Operations and later the Head of Customer Success. Nicholas built consultative relationships with clients, conducted market research, and delivered on key performance indicators for technology adoption and customer satisfaction. Most recently, Nicholas joined 1-800Accountant as the Senior Director of Customer Success, responsible for strategy development, team building, and driving customer onboarding and retention.

Nicholas H. pursued their higher education in the field of Business, Management, Marketing, and Related Support Services. From 2002 to 2004, they attended Johnson & Wales University and obtained a Bachelor of Applied Science (B.A.Sc.). Prior to that, they also completed a degree in Culinary Arts at Johnson & Wales University from 2000 to 2002. Additionally, they acquired a certification in Scuba diving from PADI in March 2021.