JI

John Augusterfer III

Senior Customer Engagement Analyst at 1010data

John Augusterfer III has a diverse work experience starting from 2005. John initially worked as an Information Technology Developer at USLI, where they updated queries for underwriters and handled server maintenance. John then joined Verizon as a Service Technician from 2006 to 2010. Following this, they worked as a Telecommunications Technician for a year, running phone/data cabling and troubleshooting infrastructure.

In 2011, John transitioned to education and became a Mathematics Teacher at Chesterfield County Public Schools. John facilitated student-led learning and provided additional tutoring support. After teaching, they joined Analytic Strategies in 2013 as a Data Analyst, transferring databases to shared cloud-based systems and automating verification processes for information access.

John continued their data analysis career with D&G Support Services in 2017, where they transferred a local database to a shared cloud-based structure, created custom reports and forms, and automated the verification process for information access. Presently, they are a Senior Customer Engagement Analyst at 1010data, utilizing their skills to engage customers effectively.

Overall, John has demonstrated expertise in information technology, telecommunications, education, and data analysis throughout their career.

John Augusterfer III holds a Master's degree in Decision Analytics Professional Track from Virginia Commonwealth University - School of Business, completed from 2018 to 2020. Before that, they obtained a Bachelor's degree in Computer Engineering Technology from Rochester Institute of Technology, earned between 2000 and 2005. In addition to their formal education, John has also acquired various certifications, including the Tableau Desktop Specialist certification from Tableau Software in November 2019, and several DataCamp certifications in topics such as SQL, Python, R, and data manipulation tools, obtained between April and June 2020.

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