Kathia Fritsche

Kathia Fritsche has extensive work experience in the field of operations and sales. Kathia worked at IQVIA from 2008 to 2022, holding multiple roles including Operations Head and Key Account Manager. In their roles, Kathia was instrumental in transforming operational processes and leading a team towards successful facilitation and redesign. Kathia prioritized punctual delivery and excellent customer service, collaborating with cross-functional teams to address challenges and boost productivity and profitability. As a Key Account Manager, they were responsible for managing the company's total portfolio and developing strategic account plans that led to a 17% increase in revenue for key accounts. Prior to their time at IQVIA, Kathia served as a Sales Operations & Revenue Lead, implementing a comprehensive strategy to optimize invoice and collections processes and achieving a significant decrease in payment defaults.

Kathia Fritsche completed a Master of Business Administration (MBA) degree from Universidad Iberoamericana, Ciudad de México from 2012 to 2014. Additionally, they obtained certification as a SCRUM Fundamentals Certified from SCRUMstudy - Accreditation Body for Scrum and Agile in 2023.