Vrinda Pai

Vrinda Pai is an accomplished Director at [24]7.ai, with a tenure beginning in July 2010, focused on enhancing employee productivity through effective processes. Previously, Vrinda held roles as Senior Manager in both Process Excellence and Corporate Quality, overseeing extensive automation, quality training, and strategic initiatives that resulted in significant savings and revenue growth. Notable achievements include the completion of 30 Six Sigma/Lean/BPM/BPR projects, the automation of over 100 processes, and the establishment of a Quality Management System without any external audit findings in the past financial year. Prior experience includes roles at 24/7 Customer, where Vrinda contributed to numerous quality and performance projects. Educational credentials include a GCDAI in Data Sciences and AI from Accredian and a Bcom from MES College.