Haeun K.

Haeun K. is a Growth Marketer at 29CM as of October 2023, with a strong background in customer success management. Previous roles include Customer Success Team Lead and Customer Success Manager at both Airbridge and AB180 from May 2021 to August 2023, where responsibilities included planning and executing customer success journeys, onboarding clients to various MarTech solutions, and fostering partnerships through continuous support. Haeun K. also served as a Sales Manager at Lotte Hotels and Resorts from February 2017 to May 2021 and completed internships at Walt Disney World in 2015. Educational credentials include a Bachelor of Business Administration in Hotel Management from Sejong University, a Bachelor's degree in Statistics & Data Science from Korea National Open University, and participation in exchange programs at both the University of Central Florida and Johnson & Wales University.