Thompson P. Gnanam

Thompson P. Gnanam is a computer science engineer from the College of Engineering Guindy, Chennai, with an overall experience of 27+ years in the IT, ITES and Telecom industry.

A natural entrepreneur-turned-corporate intrapreneur who has built various “Centres of Excellence”, he has grown businesses globally and transformed business outcomes. He has successfully built people-centric business models based on the idea that people are the biggest assets and the most important differentiators; he believes in the ideology that ‘Customer is first; Customer is always right’.

An assertive problem-solver with a strong process reengineering and ‘Design and Lean’ thinking mindset, Thompson challenges status quo and has been a catalyst of change in various organizations by leading from the front through inclusive and collaborative leadership. He also strives to leverage the power of technology to drive business transformation.

He started as an entrepreneur in the 90s, established his IT infrastructure management, system integration and networking business and expanded to manufactured computer systems.

He entered the corporate world in 2001 and has since, worked with multiple global organizations, such as Danaher, Hewlett Packard, Vodafone, Hexaware, Tata Business Support Services (BSS), Lebara Mobile and Conneqt Business Solutions. He has experience in various diverse roles in Global Sales &Marketing, Operations, Business Transformation, Business Unit Management, Profit-and-Loss Management and Digital Business Services. He was the Chief Digital Business Officer in his last assignment with Conneqt.

He firmly believes that the 2021 post-COVID decade is a ‘Digital First, AI-First, Cloud-Native, Edge-Computing, Real-time analytics’ era in which business models have to be based on the ‘co-existence of humans and humanoid’ in a cognitive enterprise.