Francisco Ortez began their work experience in the retail industry at Bergdorf Goodman in 2010, where they worked as a Stock Supervisor and Stock Associate. Francisco was responsible for building effective teams and ensuring exceptional customer service on the sales floor. Additionally, they organized and maintained operational excellence in the backroom and sales floor storage, and assisted with various operational tasks.
In 2014, Francisco joined Theory as a Stock Manager and Stock Lead. Francisco organized and monitored inventory levels to maximize efficiency, ensured merchandise shipments were received and displayed according to company standards, and developed solid partnerships with store management and the visual manager.
From 2017 to 2018, Francisco worked at Away as a Sales Associate and Stock Supervisor. Francisco'srole involved being the voice of the Away brand when interacting with customers, delivering exceptional customer service both in person and through various communication channels, and effectively managing customer relationships.
Starting in 2018, Francisco joined Building Maintenance Services, Inc. as a Building Maintenance employee. In this role, they prioritized safety when cleaning, installing, and completing repairs, established and maintained effective working relationships with colleagues and the public, and ensured cleanliness and upkeep of NYU facilities and offices.
Most recently, Francisco joined 3Z Brands in 2021 as a Customer Service Specialist. Details about this role are not provided.
Overall, Francisco Ortez has gained extensive experience in customer service, inventory management, and maintaining operational excellence throughout their various roles in the retail industry.
Francisco Ortez attended East New York High School Of Transit Technology from 2002 to 2006, where they obtained their High School Diploma. Francisco studied Electrical and Electronics Engineering during their time there. Later, from 2015 to 2016, Francisco Ortez attended CUNY New York City College of Technology, where they pursued a field of study in Electrical/Electronics Maintenance and Repair Technology. No degree information is available for this period.
June 1, 2023 - present
November, 2021