Jenny Kok

Jenny Kok currently serves as the Player Support Team Lead at 5CA, where leadership responsibilities include managing a team of 8 to 12 support agents to ensure exceptional customer service and meet performance goals. Prior experience includes roles as a Gaming Support Specialist and Gaming Support Generalist. Earlier positions include an English Language Public Speaking Tutor at EBright Kids Public Speaking, a Digital Marketing Executive at LumahGo New Retails Sdn. Bhd., and an intern at Bandar Utama City Centre Sdn. Bhd., where administrative support and customer engagement were key responsibilities. Jenny's career began as a Kindergarten Teaching Assistant at Tadika Taman Bandar Baru and a Sales Promoter at Nestlé. Educational background includes a Bachelor of Arts in English Language from Universiti Tunku Abdul Rahman, completed in 2020.