Malek Ben Temessek

Senior Customer Service Agent at 5CA International

Malek Ben Temessek is a seasoned professional with diverse experience in customer service, sales, quality assurance, and marketing. Currently serving as a Senior Customer Service Agent at 5CA since January 2020, Malek manages home office calls and emails while contributing to various projects within the Multi-Brand team. Prior experience includes roles as a Sales Account Manager at Kpeiz, where a consultative sales approach was implemented, and as a Quality Assurance Engineer at NeoXam, focused on testing software functionalities. Malek's career began at Qatar Airways as a Steward, ensuring passenger safety and delivering high-quality service. Additionally, an internship at SIGMA Conseil involved quality control of surveys and market analysis. Malek holds a Bachelor's degree in Marketing from Tunis Business School-University of Tunis.

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