Dawn Niven

Dawn Niven has a wealth of experience in various team management roles. Dawn is currently working at 5Gstore as the VoIP Team Manager since June 2020. Prior to that, Dawn worked at JPMorgan Chase & Co., where they held several roles over the years. From January 2018 to November 2019, they served as the Team Leader Merchant Disputes, managing a team of 20 specialists and ensuring department goals were met. From August 2013 to January 2018, Dawn was the Team Manager SCRA, overseeing a team of 20 quality control specialists and ensuring compliance. From January 2009 to August 2013, they were the Team Leader Collections, responsible for a team of 25 collection specialists. And from January 2007 to January 2009, Dawn was the Team Leader Fraud, managing a team of 20-40 specialists and focusing on individual development. Dawn has extensive experience in coaching, training, hiring, quality control, and procedure writing.

Dawn Niven's education history includes attending Harper College for an unspecified duration. During their time there, they pursued studies in business administration and management, with a focus on the general field of study. No specific details are available regarding their degree or the years attended at Harper College.