Heather Foeh

Senior Director, Customer Marketing And Communities at 6sense

Heather Foeh has extensive experience in customer marketing and advocacy roles. Heather currently holds the position of Senior Director, Customer Marketing and Communities at 6sense. Prior to this, they worked at Adobe as the Director of Customer Success Digital Engagement and later as the Head of Workfront Customer Marketing. Before their time at Adobe, Heather was a Senior Director of Customer Success at Workfront, where they achieved an average renewal rate of 93% across five quarters.

Earlier in their career, Heather held leadership roles at PathFactory, Vision Critical, Lattice Engines, Oracle, Eloqua, Astadia, Inc., and LifeSize Communications. Heather'sresponsibilities in these positions involved managing customer experience, creating customer marketing and advocacy practices, developing customer success programs, and implementing marketing automation strategies.

Heather's accomplishments include growing the Eloqua Advocates program by over 900% in two years, creating a successful customer community with over 10,000 members, and achieving a 38% increase in renewal rates for SMB customers through one-to-many programs.

Overall, Heather Foeh has a strong background in customer marketing, advocacy, and success, with a proven track record of driving positive outcomes and building strong relationships with customers.

Heather Foeh completed their Bachelor of Arts degree in French from The University of Texas at Austin from 1987 to 1991. Additionally, they obtained their certification in "Fundamentals of Next-Gen Marketing" from 6sense in November 2022.

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Timeline

  • Senior Director, Customer Marketing And Communities

    April, 2022 - present