Leah Talkov

Leah Talkov has a background in software engineering and customer support. Leah currently works at 6sense as a Software Engineer 3, a role they started in March 2022. Prior to that, they were a Software Engineer 2 at 6sense from March 2021 to March 2022, and a Software Engineer 1 from April 2020 to March 2021.

Before joining 6sense, Leah worked at CA Technologies Automation (previously Automic Software) as a Support Engineer from June 2017 to February 2019. In this role, they interacted with customers to resolve issues and demonstrated excellent communication and problem-solving skills. Leah consistently handled a high volume of support tickets while maintaining a high customer satisfaction rating. Leah was recognized by the Global Customer Success Team and received the Customer Always Award.

Leah also has experience as a Teaching Assistant at Gonzaga University. From January 2017 to May 2017, they assisted students in the CS 122 course by grading assignments and exams and holding weekly office hours.

Furthermore, Leah gained industry experience through summer internships at Automic Software. In 2016, they collaborated with another intern to develop a Log Parser in Java, adding features to enhance functionality and efficiency. In 2014, they worked on a project to improve the user-friendliness of Automic's developer interface, creating tutorials for future interns.

Overall, Leah Talkov possesses a diverse range of skills in software engineering, customer support, and teaching, making their a valuable asset in the field.

Leah Talkov completed their education at Gonzaga University from 2013 to 2017, where they obtained a Bachelor of Science degree in Computer Science. In addition, they obtained the ITIL - Foundation certification in IT Service Management from AXELOS Global Best Practice in September 2017.