Waseem Khan

Customer Success Manager at 6sense

Waseem Khan has a diverse work experience spanning various industries. Waseem started their career in 2015 as a Customer Service Representative at Feel Good Contacts, where they served as the primary point of contact for online and email order customers. In this role, they resolved complaints and processed orders efficiently. Later, in the same year, they joined Victoria's Secret as a Sales Assistant/Visual Merchandiser, where they ensured excellent customer service, achieved sales targets, and implemented visual merchandising standards.

In 2019, Waseem transitioned to Afsar Logistics as a Customer Success Manager. Here, they played a key role in the selection and evaluation process for logistics contracts and grew supplier agreements. Waseem also established performance management criteria for supply categories and suppliers.

In 2020, they joined Wagonex as a Customer Success Manager. In this role, they helped branded dealers become subscription providers on the innovative vehicle marketplace and e-commerce platform. Waseem's work contributed to Wagonex being referred to as the "Netflix of Cars" in the £82bn sector.

Waseem continued their career as a Customer Success Manager at Sales Impact Academy in 2021. Waseem played a vital role in ensuring customer success and satisfaction.

Currently, Waseem is working at 6sense as a Customer Success Manager, a position they started in 2022.

From 2017 to 2020, Waseem Khan attended Middlesex University, where they earned a Bachelor of Science degree in Psychology.

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Timeline

  • Customer Success Manager

    August, 2022 - present