Nir Galpaz

Nir Galpaz is an experienced leader in technical services and customer support, currently serving as Group Vice President Technical Services and Support at 8x8 since May 2021, focusing on enhancing customer experience through advanced VoIP solutions. Prior to this role, Nir held leadership positions at BlueJeans by Verizon, Mitel, and ShoreTel, where responsibilities included transforming customer experiences and managing various support operations for enterprise and SMB customers. Nir's extensive background also includes senior roles at Juniper Networks, where management of global customer service teams for premium accounts was key, along with experience at Kagoor Ltd., FlexLight Networks, RAD Data Communications, and Ness INS, covering diverse aspects of technical support, professional services, and project management. Nir holds a Bachelor's degree in Business Administration and Management.