Vishal Raval

Customer Success at 9Lenses

Vishal Raval has a diverse work experience. In 2022, they began working as a Customer Success Analyst for 9Lenses. From 2019 to 2022, they worked as a Manager Internal Audits and Quality Compliance for Unison unparalleled insurance solutions. From 2006 to 2019, they worked for Jet Airways in various roles, including Customer Success Supervisor, Senior Customer Service assistant, Customer Service Assistant, and GSA - Ground service assistance. As a Customer Success Supervisor, they were responsible for overall operations, management of manpower requirement, shift handling, and reporting to manager. Vishal also took deep feedback and circulated ideas to guide staff to enhance best sales and revenue generation techniques. Additionally, they provided feedback for any suggestion or requirement to manage operations at local level. As a team leader, they out performed tasks given at critical times and proved worth with outstanding performance.

Vishal Raval's education history includes a Master's degree in Sales, Distribution, and Marketing Operations, General from Bhavnagar University from 2009 to 2011, a Bachelor of Commerce in commerce and computer science from Bhavnagar University from 2002 to 2005, and a master's degree in Business/Commerce, General from KPES Bhavnagar from 1989 to 2002, specialising in marketing and sales.

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Timeline

  • Customer Success

    August, 2022 - present