A Closer Look
Joan Dembowski has a diverse background in customer service and operations management. Currently serving as a General Operations - Part Time Shift Supervisor at Club Demonstration Services, Joan excels in interacting with customers, driving sales, and training new staff. With experience in conducting customer experience reviews and providing customer support solutions, Joan has a strong foundation in enhancing customer satisfaction. Joan's educational background includes a Certificate in Adult and Continuing Education and Teaching from The University of Texas at Austin, as well as Associate's degrees and Diplomas in various fields from Asean Online Education AOE and California State University, Fullerton.
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A Closer Look
For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.