For over 25 years, A Closer Look has earned an exceptional reputation in the area of customer experience measurement and analysis for our clients. We provide a wide variety of services including mystery shopping programs, market research services, and customer experience survey management, text survey and response platforms as well as internal audit solutions. Industries served include Restaurant, Hospitality, Health and Wellness, Retail, Senior Living, Professional Services and others.

Professional Services

Retail

A Closer Look

Chris Gillen

Chuck Paul

Dwight D.

Dwight Dayhoff

Alison Moshkelani

Customer Service and Client Management

Leadership Team

Operations Team

Quality Assurance Team

Teams at A Closer Look

Customer Service and Client Management

Leadership Team

Operations Team

Quality Assurance Team