a la mode, inc.
Sean Burnside is a versatile professional with experience in both creative writing and technical support. Since July 2010, Sean has been a self-employed writer and blogger, focusing on speculative fiction, particularly in the realms of steampunk/gaslight adventure and urban/supernatural horror. Prior to this, Sean spent several years at a la mode, inc., beginning as a Lead Technician and Quality Assurance Specialist from March 2005 to March 2007 and then advancing to Senior Software Support from December 2008 to the present, where exemplary customer service and software troubleshooting skills have been utilized. Sean also contributed technical support at The Post*Star from May 2007 to December 2008 and managed a leisure travel office in the United States Air Force from June 2001 to March 2005. Sean holds a degree in Journalism from the University of Oklahoma, earned between 1989 and 1996.
a la mode, inc.
a la mode is a pioneer in workflow technology. We've been solving digital supply chain and data gathering problems in one of the broadest sectors of the financial services industry for over 30 years. We've been deploying forms on handheld devices, en masse, and routing form-data via the Internet since the mid-1990s. Our tools and products power more than 50% of all residential real estate transactions in the US each year and are used by hundreds of thousands of real estate appraisers, agents, inspectors, and mortgage lenders. We're inspired by the power of simplicity and utility and we’re driven to win.