Since 2001, a2b Fulfillment has been helping companies work smarter by outsourcing business support services, including order fulfillment, customer care, and value-added solutions. Its specialized solutions are designed to improve the customer experience, while reducing operating costs through a variable model. With more than 680,000 square feet of warehousing and contact center space in the United States, a2b is able to service the majority of consumers and retailers within two days. Its same-day fulfillment philosophy ensures that customers aren’t waiting, and its one-call customer service resolution standard keeps them coming back.

Outsourcing

a2b Fulfillment

a2b Fulfillment's headquarters in Greensboro, GA, United States

Ayal Latz

Kris Hoyt

Sarah Trakszelis Smith

Dale Horne

Dylan Turner

Brian McGarry

Bruce Maynard

Gary Latz

The Operations and Support team at a2b Fulfillment is responsible for ensuring seamless service delivery and operational efficiency across the company's fulfillment and customer care processes. This team oversees client relationships, manages value-added services, and supports IT systems to optimize performance. By coordinating production and sales operations, they ensure that client needs are met promptly and effectively, enhancing the overall customer experience and supporting the company's commitment to same-day fulfillment and exceptional service resolution.

Operations and Support

The Leadership Team at a2b Fulfillment provides strategic direction and oversight to ensure that the company's operations align with its mission of enhancing customer experience while optimizing efficiency. Comprising the VP of Corporate Affairs, COO, and Owner/President, this team focuses on developing innovative business strategies, fostering partnerships, and driving operational excellence to maintain a competitive edge in the fulfillment industry. Their leadership empowers the organization to adapt and thrive in a dynamic marketplace.

a2b Fulfillment

Org chart

Teams

Operations and Support

Leadership Team

Offices

a2b Fulfillment

Org chart

Teams

Operations and Support

Leadership Team

Offices

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