Suki Dhillon

Suki Dhillon is an experienced customer service professional with a strong background in operations management and customer experience. Currently serving as the Customer Experience Manager at AAH Pharmaceuticals since April 2023, Suki previously held the position of Customer Care Operations Manager/Business Improvement Lead at LloydsPharmacy from October 2017 to April 2023, where responsibilities included identifying and implementing continuous improvement strategies with a customer-centric approach and leading teams in resolving escalated issues. Prior experience at Barclays Bank PLC spanned 15 years, where Suki progressed to Operations Manager, overseeing various teams including Digital Servicing and Customer Remediation in both the UK and India. Suki's educational journey began at Lyng Hall School.