Brandy Norgard

Community Job Developer and Hospitality Instructor at Anne Arundel Workforce Development Corp.

Brandy Norgard has a diverse work experience spanning various industries. Brandy'smost recent position is as a Community Job Developer and Hospitality Instructor at Anne Arundel Workforce Development Corp., where they started in June 2021. Prior to this, they worked as a Hospitality industry Talent Consultant from January 2020 to June 2021 and as a Talent Consultant from November 2017 to January 2020 at the same company.

Before joining Anne Arundel Workforce Development Corp., Brandy served as a Human Resources Manager at Toal, Griffith + Ragula, LLC from February 2016 to July 2017. In this role, they performed HR and payroll functions, maintained HR-related records, and provided administrative support.

From October 2011 to February 2016, Brandy worked as an Office Manager at 4Wall Entertainment / UsedLighting.com. Brandy also had a temporary role as a Property Manager at Keepers, Inc. from January 2011 to October 2011.

Brandy's career began at Johns Hopkins HealthCare in March 2008, where they held various roles including Transplant Financial Services, Patient Financial Services Cord. II & III, and Financial Assistant Liason until January 2011.

Brandy also gained experience as a Temporary Customer Service Representative at Spherion from October 2007 to January 2008 and as an Executive Assistant (Temporary) at A & E Machine from May 2007 to September 2007.

Earlier in their career, Brandy worked as an Office Manager at Cybergypsy's Treasures from September 2005 to March 2007 and as a Client Relations Coordinator at Patton Veterinary Hospital from March 2005 to September 2005.

Brandy started their career as a Career Assistant at Anne Arundel Workforce Development Corp. in March 2002 and worked there until January 2004.

Overall, Brandy Norgard has a wide range of experience in areas such as hospitality, talent consulting, human resources, office management, customer service, and career development.

Brandy Norgard's education history begins with their high school education at Severna Park High School, where they obtained their High School/Secondary Diploma in 1994. Following that, they attended the University of Phoenix from 2006 to 2010 and earned a Bachelor of Science (B.S.) degree in Human Service and Management.

Continuing their education, Brandy pursued a Master of Science (MS) degree in Psychology from the University of Phoenix, graduating in 2011. Brandy further pursued a Master of Business Administration (M.B.A.) degree with an HR Concentration from the same university, completing their studies in 2015.

In addition to their formal education, Brandy has also obtained various certifications throughout their career. These include certifications such as Certified Hospitality Department Trainer (CHDT) from AHLEI - American Hotel & Lodging Educational Institute, ServSafe Food Handler from the National Restaurant Association, and Certified Workplace Excellence Facilitator from Worknet Solutions. The obtained years for some certifications are mentioned, including 2018 for the Certified Workplace Excellence Facilitator, and 2019 for multiple certifications including Certified Breakfast Attendant, Certified Front Desk Representative, Certified Guest Service Professional, Certified Kitchen Cook, Certified Maintenance Employee, and Certified Restaurant Server.

Other certifications obtained by Brandy Norgard include Certified Business Engagement Professional from Business-U, multiple certifications titled Certified Hospitality Department Trainer (CHDT) from AHLEI - American Hotel & Lodging Educational Institute, and Guest Service GOLD Tourism from AHLEI - American Hotel & Lodging Educational Institute. The specific obtained years for these certifications are not mentioned.

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Timeline

  • Community Job Developer and Hospitality Instructor

    June, 2021 - present

  • Hospitality industry Talent Consultant

    January, 2020

  • Talent Consultant

    November, 2017

  • Career Assistant

    March, 2002