Simon van Rijnswou has a diverse work experience spanning over two decades. Simon started their career as a Printer Technician at Microfix in 1999 and worked there until 2001. From 2002 to 2009, they served as a Computer/Printer Field Technician at Cavalier Technical Services. In 2009, Simon joined Michael C. Fina Co., Inc. as a Desktop Support Specialist and remained there until 2016. Simon then moved on to Fortress Investment Group, where they worked as a Project Manager / 365 Migration from 2016 to 2017. Simon then joined Innovative Network Solutions Corp as a Team Lead NOC Support, where they stayed until 2018. In 2018, they became the US Technical Support Manager at beqom and served in that role until 2020. Currently, Simon is working at Abacus Group as an Information Technology Client Services role.
Simon van Rijnswou obtained a Bachelor's degree in Electrical and Electronics Engineering from ROC Leiden. In addition to their degree, they have obtained several certifications, including ITIL Foundation Level from PeopleCert in February 2023 and Technical Service Level 2 from Datto, Inc. in August 2018. Simon also has certifications in A+, Bonded, Desktop Support Specialist from IBM, and Printer Certified Field Support Technician from HP, although the specific details of when and where they obtained these certifications are not provided.
July 1, 2024 - present
February, 2020