Landy Xiong

Landy Xiong is a seasoned IT professional with extensive experience in client services and technical support. Currently serving as Senior Endpoint Lead and Endpoint Support Site Lead at Abbott since May 2016, Landy oversees the Client Services Depot team’s planning, training, and workflow documentation while managing PC asset tracking and reporting. Previous roles include Client Service Technician II at Abbott and Client Services Technician I at St. Jude Medical, where responsibilities involved troubleshooting, hardware/software support, and new system deployments. Landy's career began at Illume Candles as a Quality Assurance/Label Technician, highlighting a strong foundation in customer service and technical skills. Landy holds a diploma from Robbinsdale Cooper High School and attended North Hennepin Community College.