Jennifer Rozo

Customer Operations Specialist at Abbyson

Jennifer Rozo's work experience begins with a role as a Financial Services Representative Call Center at Burbank Community Federal Credit Union in 2006. Jennifer received inbound calls and provided account balance information to account holders. Jennifer also screened customers for loan consolidation loans and assisted with debit card issues.

In 2007, Jennifer worked as a Customer Service Representative at Capital Gold Group, Inc., assisting customers with their needs.

Later in 2007, they joined Input1 LLC as a Customer Relations Representative. Their responsibilities included assisting customers with account status, processing payments, and working with insurance agents to provide accurate finance quotes.

From 2013 to 2014, Jennifer worked as a Marketing Support Associate at Amplio Technologies, helping DISHNETWORK retailers develop an online presence by marketing their businesses on the internet.

In the same year, they had a customer service role at Exaktime before joining Medtronic Diabetes in 2017 as a Senior Customer Service Representative. Jennifer handled inbound calls from patients, offering customer service and technical support on Medtronic products.

In 2019, they held two intern positions: Public Relations Intern at Platform Media Group and Mannfolk PR.

Jennifer's most recent role is as a Customer Operations Specialist at Abbyson since December 2019. The duration of this role is ongoing, with no specified end date.

Overall, Jennifer Rozo has gained experience in customer service, public relations, and marketing support throughout their career.

Jennifer Rozo earned their high school diploma from Ulysses S Grant Highschool from 1999 to 2002. Jennifer completed their Associate of Arts degree in Business, Management, Marketing, and Related Support Services from Los Angeles Pierce College between 2010 and 2014. Continuing their education, Jennifer pursued a degree in Journalism with a focus on Public Relations/Image Management at California State University, Northridge from 2016 to 2019.

Links

Previous companies

ExakTime logo

Timeline

  • Customer Operations Specialist

    December, 2019 - present